Returns

The right to withdraw from the contract

The consumer is entitled to withdraw from the Goods contract without giving any reason. The deadline to withdraw from the contract expires after 14 days from the day on which the Consumer or a third party indicated by him, other than the carrier, came into possession of the Goods.

The costs of returning the goods are covered by the Buyer, to exercise the right to withdraw from the contract, complete and send the withdrawal form, or log in to My Account.

Send the return to the following address:

Trading company Klaudia - Konopka Klaudia

Stanisław Dolny 400A

34-130 Kalwaria Zebrzydowska

The return can be made in the original packaging, if the goods were in the packaging. The goods should be properly secured. The consumer is responsible for reducing the value of the item as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.

The refund will be made within 3-5 business days from the moment we verify the received package. In exceptional circumstances, this time may be extended to a maximum of 14 days. In the case of the payment method: Przelewy24 / PayPal, the refund will be made via these websites.

Exchange of goods via the online store conhpolelite.com consists in returning the products in accordance with the above procedure and re-placing a new order.

Attachments:

Agreement withdrawal form (return) .PDF